Save your Google Files

Students in TK-1st grade are asked to return the Chromebooks assigned to them.  Please make arrangements to drop off the equipment and all accessories to the place you obtained it from.

All 8th grade and 12th grade students are asked to return the equipment and all accessories assigned to them to their school site. 

Each individual school site may have different requirements.  Please refer to your school site for instructions.

When returning equipment, please have the Chromebook fully charged and turned on for a quicker return process.  Please see these instructions for all components required to be returned.

• Click here for Instructions on how to access student email
• Middle and High School students have access to their BUSD email account if parents have allowed it in the Aeries Parent Portal.  
• Go to Outlook.com and Sign in using your BUSD username and password.  Note that student email is not accessible via Google Classroom and thus Gmail.

Note that the Aeries account is not the same as your BUSD student account and if you have not set one up, you first need the parent portal letter from your school office to complete the process of linking your email address to your student Aeries account.

Once you have this letter, go to https://www.burbankusd.org, click on the Aeries Parent/Student Portal link at the base of the images and select “Create New Account”.

Once set up, look for an email from BurbankUSD@Aeries.net in your email account.  Clicking on the link in this email will confirm the creation of the account.  When prompted, plug in the information from the parent portal letter.

• Go to https://www.adobe.com
• Select Sign In
• Enter your BUSD username in the email address field
• Select Enterprise ID (Company or School account)
• Sign in with BUSD username and password

• To sign up for notifications, please go to https://www.burbankusd.org/notifications
• Select the schools you want to receive notifications from
• Download the BUSD Mobile app to receive notifications on your device
• Please note that opting out of any messages from BUSD opts you out of all future messages from BUSD

https://support.google.com/chrome/answer/2364824?co=GENIE.Platform%3DDesktop&hl=en

Chrome User Profiles allow you to setup your District Google account as a separate Chrome profile and keep all your District bookmarks separate from your personal ones.  It also syncs all your information and it allows you to easily access your District Google Drive and Docs.  To setup a new Chrome user profile please follow these instructions:

1. In Google Chrome, click the avatar icon in the upper right corner
2. Click Add to add a new Google Account to Chrome.
3. Name the Google Account “School” or whatever you would like to distinguish it from your personal account and select an avatar.
4. Click “Already a Chrome user?  Sign in” and then log in with your school username and password.
5. When prompted to turn on Google Sync, we recommend you turn it on.  That should automatically import all your Chrome bookmarks from your school account.
6. Done!  You now have an easy way to access school resources while at home.

https://support.google.com/accounts/answer/32050

https://support.google.com/chrome/answer/95414

https://support.google.com/chromebook/answer/7225252

1. Boot Chromebook

2. Log onto Chromebook with the @gmail.com user account, the one that was used to set-up the Chromebook initially.

3. Launch Chrome browser, and change the user to the student's @stu.burbankusd.org account.

   Note:  If it is a child account on the Chromebook, an adult account will need to be set up and logged into for this to work.

1. Below the password field, click "I can't remember my password" or "Forgot old password?"
2. Click "Proceed anyway".  This will clear the old locally cached data for the user and re-sync new user data from the cloud.

Ctrl + D will mute / unmute

https://sites.google.com/burbankusd.org/instructionaltechnologyfamily/instructional-technology

https://support.google.com/meet/answer/9292748?hl=en

If the moderator ejects a participant, that participant will be unable to:

• Rejoin the existing meeting (even if they are in-domain or on the calendar invite)
• Knock to request rejoining the existing meeting.
• Moderator can still add that participant to the meeting by manually inviting them. They can use the add person button in the people panel

1. Have student restart device and log back in right before class starts. DO NOT CLOSE THE LID (this does not shut down the Chromebook), hold the power button down until it shuts off for a proper shutdown.
2. Make sure device has a strong connection to the home router or Alcatel WiFi hotspot. Use this map to determine strength from where the student is using the hot spot: https://maps.t-mobile.com.
   To check your speed connection, you may perform a speed test for device at https://fast.com.  
3. Have user (parent) make sure the Chrome OS version is updated to the current version. For latest version: https://support.google.com/chromebook/answer/177889?hl=en
4. Reset Google Chrome to default settings, clear the browser history (Advanced > All Time)  https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
   
5. Make sure student has only the required "tabs" open.

T-Mobile Cell Service Map: https://maps.t-mobile.com/

Hotspot Troubleshooting Guide

Please fill in the Student/Parent Technology Request form

Logging into The Secure Browser to Take State Assessments

https://youtu.be/5-QyFrpjrZU