April 2019



    Technology Newsletter
    Summer checklist

    Before leaving on any type of break, please back up any files saved locally on your computer’s C:\ drive and save your browser bookmarks too. This applies to ALL computers (office staff, teachers and students). Our tech team may work on your computer and image it to clean and update programs. This process erases everything! Please take the time now to back up your files to the cloud (Google Drive or OneDrive) or your Z: drive. Anything on the C: drive will be erased. The linked checklist will provide you with more details.

    BUSD website

    New BUSD Website active July 1, 2019

    On July 1st, our new BUSD website will go live. Training has been taking place and web editors have been working on your site's pages. Our new website features a clean, mobile friendly design with a panoramic front page picture gallery. Alongside the new website, we are also launching a new parent notification system and BUSD mobile app to further improve the District’s ability to connect with parents and the community.

    Helga Gregorian, Technology Employee of the Year

    Featured Tech Team Member: Helga Gregorian

    Helga started working for the District in 2007 as a Technology Operations Specialist. For the last 12 years she has been known for her work ethic and her caring and friendly demeanor. In the area of customer service, she goes above and beyond, always patient and understanding when working through complex problems. In her new role as an IT Systems Analyst, she was paramount in the roll-out of new VoIP phones across the District, and she worked countless nights to ensure every single phone was working the next day for classrooms and offices.  Helga's determination, intelligence and enthusiasm has clearly made her the District Technology Services Classified Employee of the Year. Congratulations Helga!


    Tips on Avoiding Phishing Scams

    Phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details, often for malicious reasons, by appearing to be a trustworthy entity in an electronic communication.  Phishers try to trick a user into believing the email is authentic and either from Burbank USD staff or from a legitimate organization. The more authentic looking the email, the higher the chance of success a user will click on the link.

    Here are some ways to recognize a phishing email: Poor English, spelling, or other grammatical errors; Look to see who actual
    Bon Voyage Debbie

    Bon Voyage Debbie Merchain

    Debbie has been with the District since 1997 and spent 10 years at John Muir Middle School as a Guidance Tech. In 2008, she took the position of Technology Operations Specialist in the Technology Services Department where she became the CALPADS point person and supported the Aeries Student Information System.  In the 11 years she worked on CALPADS, the District has never missed a certification deadline and it’s entirely due to her exemplary work ethic and dedication.  Please join us in congratulating Debbie and thanking her for 22 years of service to our District. Safe and happy adventures Debbie, you will be missed.

    BUSD Help Desk: 818-729-3401 or ext. 43401

    Click below to input a work request, browse solutions and tutorials or to follow up on a work order:

    Go to support.burbankusd.org

    Burbank Unified School District Technology Services
    Burbank, CA 91506